After placing your order, it will be shipped through DHL Express and delivered to your doorstep within 3-4 working days. We offer express shipping to the USA, Canada, Australia, and various other countries worldwide.
All orders are shipped express via DHL, and you can expect regular updates about your shipments through SMS or email.
We maintain stringent quality standards for all the items we offer. If you receive a faulty or damaged item, we will quickly send you a replacement.
Please be mindful that your order may be subject to import duties and taxes in your country. We cannot assume responsibility for these charges, and you are responsible for any additional fees related to customs clearance. Customs policies vary by location, so it’s advisable to contact your local customs office for specific details.
Furthermore, failing to receive or reject the order will result in returning the order back to our warehouse, and the refunded amount will be saved as a credit note after deducting the return fees, as per our policy.
After your order is shipped, you will receive an email notification containing a tracking ID to monitor its progress. Please ensure that you have provided the correct mobile number and are available to answer calls or return missed calls. If your shipment is experiencing unexpected delays, feel free to contact us for assistance. Contact us via:
WhatsApp: wa.link | Email: sales@eleganceedge.ae | Facebook: @eleganceedge | Instagram: @eleganceedge.ae